With regard to this audit, I wish to explain as follows:
Are finished goods stored in a controlled area to avoid theft, loss, damage, deterioration?
Cause: the factory has received a notice indicating that there would be a batch of goods to be delivered immediately, but the warehouse for finished goods was full, then they stored those goods outside the warehouse gate so that it would be convenient for loading. However, the company regulation specifies that all finished goods must be stored in a controlled area. It is obvious that goods stored outside warehouse gate cannot be controlled properly and they are therefore at risks of theft or damage.
They factory may have thought that it would not be a matter to store the goods temporarily outside the gate, but actually this is not allowed. I’ll have to strengthen training on them, and let them know that it is a serious mistake, so as to enhance their self-consciousness of protection of finished goods.
Are materials stored in a controlled area to avoid theft, loss, damage, deterioration?
Cause: Prior to the site audit, I have told the factory to store all the raw materials in the raw material warehouse, and in fact they did store most of the raw materials in the warehouse. But just 2 days before the site audit, they have been delivered a batch of plastic grains and they felt that since the warehouse is full and there is no worry about the grains be affected with damp, so they store them in the corridor.
I think that I have not trained the factory staff to the required standard, because goods stored outside may be at risk of theft or loss. Although the damp will not affect the plastic grains, it may somehow affect the quality of products. It is obvious that the factory is not conscious enough and remains with a fluke mind on this respect. I will carry out further trainings on the factory warehouse controllers so as to avoid occurrence of such mistakes.
Does the factory have a documented process to make sure that incoming raw materials, components, and/or sub-assemblies conform to US Safety and Regulatory requirements?
Cause: I have sent the procedural document to the factory but they forgot the print it. The mistake in my part is that I did not recheck it and I feel terribly sorry for that.
I will urge the factory to get the procedural document printed and make sure the document is stamped with “CONTROLLED”.
Is there a written procedure that defines how quality records are stored, protected, and disposed of as well as a defined retention period?
Cause: In a prior audit, I found an error on the file-keeping period of this document and told the factory to rectify. But the factory’s clerk only altered the figures by hand just for sake of laziness. This is strictly not permitted. All procedural documents must be printed without handwriting. There the Auditor regarded this document invalid and void.
I am so sorry that I did not recheck this document which is an avoidable mistake. I’ll let them reprint this procedural document and recheck it so as to make sure it is correct.
Some issues, such as weekly quality goals and actual performance, training programs, inspection records, pre-production meetings etc. are just with minor defect or lacking only one training record, it may have caused the whole procedure invalid. I believe it is not fair enough to the factory.
Furthermore, the Auditor informed us that TCPS Shanghai has been accused of producing children product without audit, and he has be carry out a strict and thorough audit on the factory.
I have asked the factory, they affirmed me that they have never, and will never produce children product. I did not find any trace of producing children products on site. We have lost quite some marks in this respect.
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这是CIA的习题吧。。
Are finished goods stored in a controlled area to avoid theft, loss, damage,
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