推荐回答(2个)
家长休息区是儿童乐园不可缺少的一部分,也是最能体现儿童乐园文化的一个重要组成部分。家长想要了解乐园的文化,从家长休息区里就可以略知一二,因为在这里,家长可以边等待在玩耍的孩子,边看电视、边看各种信息。
这时,如果营销到位,不仅可以提升消费者的满意度,还可以让这些消费者成为乐园的“永久回头客“!下面小编跟大家从人体的四大感觉上分析一下,儿童乐园如何发挥家长休息区的最大价值?
第一,视觉打造
儿童乐园的现场装饰效果要与乐园的主打形象相符、相吻合。可以根据不同的季节,选择不同的装饰物料,如:喷绘画、创意指引牌、创意地贴、门头、贴价条等等。
春夏天以绿色为基调色装饰,秋冬天以红色为基调装饰。如果要突显活动力度,可考虑以红色为基调,如果要给人以新奇的感觉则可考虑浅蓝色为基调。
通过简单的“艺术”处理使儿童乐园突出活动主题,简单、直观、展示效果往往很不错,给消费者一种难以忘记的感觉。
第二,听觉打造
在儿童乐园的休息区可以放一些温馨、舒缓的音乐,让消费者坐下来之后有一种轻松之感。加之干净卫生的店面环境,往往会给消费者一种舒服的感觉。
当然,在跟消费者沟通与交流过程中热情与礼貌的招待,或许在侧面来看,对消费者也是一种听觉享受。沟通与交流是拉近客户心理距离最重要的手段之一,周到的服务或许还能带来不少的顾客。
第三,触觉打造
儿童乐园中,与客户直接接触的有宣传单张、产品、项目效果展示、附加赠送小礼品、瓜子和小糖果、宣传袋、水杯、桌子、椅子、地面等等。
也就是说在消费者能触摸、触及到的物品中,为消费者提供一个舒适、卫生、愉悦的环境。
第四,嗅觉打造
据调查统计,人的情绪有75%是由嗅觉产生,每一次呼吸,都与空气中的各种气味相遇,不喜欢的气味往往对心情影响极大。
因此,家长休息一定不能有各种难闻的气味,如:洗手间传出来的异味、客户抽烟的烟味、身上的、口腔里传出的异味等。
这里提示一下,儿童乐园最好也不要喷各种带有香味的清新剂,否则,稍有不慎将会严重影响客户的消费体验。
其实,家长休息区是乐园的一个重要营销阵地,却往往给大多数的儿童乐园经营者给忽略。营造好客户休息区的氛围,打造一种能吸引准客户、获得现有客户、维系老客户的环境,你的儿童乐园也将会比别的儿童乐园强!
1、如室外有空间,将家长休息区设置在室外,且座位数约等于上课孩子的数量 2、休息区设置吧台,兜售饮料,桌子上放牌子“消费区”。毛病都是惯出来的,不用解释
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